Inside Sembawang Quarantine in Singapore

A few weeks ago I wrote an opinion piece for The Guardian about bringing our cat Butters to Australia from Myanmar via Singapore. I thought it might be helpful to post some photos of the quarantine facility in Singapore on my blog, because I was a lot more apprehensive about it until I saw for myself that are facilities are excellent (as one of my Facebook friends said when he saw a photo, ‘I’ve stayed in hotels a lot worse than that.’) However I definitely recommend requesting a room with a view for your cat, as only half the quarantine cells have them.

Sembawang Animal Quarantine Station in Singapore.
Sembawang Animal Quarantine Station in Singapore.

I accompanied Butters to Singapore and visited her daily during the stipulated visiting hours (yes, it feels a bit like prison).

20161006_180632Here’s a shot of the facilities from the outside. I expected it to look a lot more imposing – it was reassuringly more like a school building. The facilities in Melbourne (the only facilities in Australia) look like a fortress by comparison.

IMG_20161005_180329I was heartened to see so many letters from grateful pet owners sent to Sembawang Quarantine Facility. There’s a lovely staff officer called Roy, a Filipino who is a bit of a cat whisperer. The cats would come charging towards him, meowing for pats whenever he entered, and he knew all their names and personalities. He said that Butters coped well in quarantine, but sadly not all cats do and show signs of depression (ie not eating).

Sembawang Animal Quarantine - ask for a spot on the right, which has windows. The ones on the left don't have any.
Sembawang Animal Quarantine – ask for a spot on the right, which has windows. The ones on the left don’t have any.
Butters with her new 'bunk buddy.'
Butters with her new ‘bunk buddy.’

Butters wasn’t overjoyed to be surrounded by cats, but I think the interaction they can have between the glass gives at least gives them something to think about during otherwise long and boring days.

Making friends.
Making friends.

And at one point she was pretty cute while chasing a mouse with the gorgeously fluffy cat opposite her.

IMG_20161003_145033When Butters arrived in Singapore from Bangkok (we spent six weeks there for reasons too complicated to go into here, but which had nothing to do with Butters) she was taken to Changi Airport’s quarantine station and kept overnight in this tiny cage. There is only one transport service per day between the airport and Sembawang quarantine facility, which is why most pets have to spend at least 12 hours here. I think the facilities should be improved – it’s pretty traumatising for a pet to fly on a plane and then be shunted into such a small space.

Mitchville's facilities for cat boarding
Mitchville’s facilities for cat boarding

This is probably the most important part of my post: if your pet is coming to Australia, it needs to spend 30 days in quarantine, plus an extra 10 in a boarding facility or a private home (anywhere, basically) while the final blood test results are processed in Australia. My husband and I used Mitchville Relopet, and they were going to keep Butters in their “cat boarding facility” for those 10 days. I was so glad I accompanied Butters to Singapore and visited their facilities, which are just a spare room out the back of their offices without windows. The picture above is where they were going to keep Butters for 10 days (for a fee of around SGD$25). As you can see, it’s unacceptable.

A non-air conditioned room at the Pet Boarding Centre in Singapore.
A non-air conditioned room at the Pet Boarding Centre in Singapore.

Staff at Mitchville tried telling me that because Singapore is such a small country, it doesn’t have catteries with bigger spaces (?!). However I visited a couple and found a really good one called Pet Boarding Centre, and paid them, rather than Mitchville to keep Butters for 10 days before her flight to Australia. The photo above is where Butters stayed.

That's Regina of the Pet Boarding Centre, cuddling her charges. She's really lovely.
That’s Regina of the Pet Boarding Centre, cuddling her charges. She’s really lovely.

Pet Boarding Centre has air-conditioned and non-air conditioned rooms (as there were fans and a breeze, we opted for non-air conditioned, though in quarantine she had air conditioning) and Regina sent videos of her playing with Butters every day via Whats App. I don’t think I’ve ever missed Butters so much, seeing those videos, but it was so good to know she was being cared for.

The outdoor play area at Pet Boarding Centre in Singapore.
The outdoor play area at Pet Boarding Centre in Singapore.

It also has an outdoor playing facility – Regina gives each cat a run once or twice a day. At the time, the outdoor play area had about 20 cats in it – they were all owned by a woman who had been evicted from her apartment in Singapore for owning too many cats. They were staying here while she found a new apartment (a tough mission, to be sure…)

IMG_20161004_170347We tried to make Butters as comfy as we could during her 30 days in quarantine. Like guilty parents trying to appease her for what we had to put her through, we bought her a tonne of toys from one of the amazing, and sometimes zany, pet stores in Bangkok (think high fashion outfits and swimming goggles for dogs). As you can see, I lined her bed with a couple of our old t-shirts, as cats are apparently calmed by being able to smell their owners. Everything is destroyed when a cat leaves quarantine – you can’t ask for the toys to travel with your pet to the quarantine facilities in Melbourne (and no visits are allowed).

IMG_20161006_162036Here’s a picture of me and Butters smooching on the floor of her quarantine cell. You don’t need to travel with your cat to quarantine – my husband and I were just being hyper-vigilant, but I’m glad we were.

IMG_20160916_083547Above is a picture of Butters leaving Yangon airport in Myanmar in September 2016. Exporting a pet is a nerve-wracking and costly process – I do recommend hiring a pet relocation company to help you wade through the paperwork and processes, but I also recommend staying on top of things yourself. Check what you’re being charged for also.

Butters at Sydney Airport - finally!
Butters at Sydney Airport – finally!

Here’s a picture of Butters two months later, at Sydney Airport. There were times when it felt like we’d never get to this point, such was the stress of it. It wouldn’t have been a happy time for Butters and it certainly wasn’t for us either (we were so mopey without her!), but as soon as she was reunited with us she showed no signs of being affected by it. She was back to her usual playful self right away. However it’s recommended that you keep your cat inside for at least six weeks after quarantine because they’re a bit disorientated and might run away. Butters is an indoor/balcony cat anyhow, so that wasn’t an issue for us.

For tips on moving a cat in Asia (in this case, from Bangkok to Myanmar), check out my 2012 blog post. Note that countries that have rabies are a lot more relaxed in general for obvious reasons, but it’s infinitely more difficult to then move a pet from a country with rabies to places that are free of it, such as the UK, Japan, Australia and Singapore. It cost us around $7,000 to get Butters to Sydney – that’s no small fee and I do question whether it really needs to cost so much. Pet lovers would pay just about any amount they can afford to keep their cat or dog with them and there were times when I wondered whether the costs have gotten out of control. Anyway, there’s nothing to be done about it I guess and we’re just really happy to have Butters with us in our new home in Australia. I’m also grateful that quarantine in Australia has been cut from six months to 10 days.

Good luck with the pet export process. Remember that one day it will be behind you and you’ll scarcely give it a second thought once it’s over with.

Jess Mudditt’s list of freelance job sites

Here’s a list of websites that offer gigs to freelance writers in Australia. Enjoy!

Freeline

Many thanks to freelance journalist Jess Mudditt who has compiled this list of Job sites, with comments from Freeline members included.

Let us know if you’ve got suggestions / changes / additions / more comments!

Freelance Collective $9 a month Relatively new & gathering speed. OK source of job leads, but a first-in best- dressed system – you have to be on the ball. Also a good source of information – members pretty good at sharing information and advice. (More a forum than a job board ).  Cover all freelancers (designers, photographers and so on) including writers. If you do sign up, join the associated Facebook group. Members post opportunities on there so it’s a useful way to pick up work and a good adjunct to the website listing.
Rachel’s List $25 a year for approved freelancers You must be approved by the Rachel’s List team and have to demonstrated…

View original post 674 more words

Darcy Street Project: Training young people one coffee at a time

Published in the April edition of The Point Magazine

The Darcy Street Project is a social enterprise in Parramatta that has taught 450 people from disadvantaged backgrounds the fine art of making great coffee and how to land that all-important first job in hospitality.

John Cafferatta has loved coffee since he was a student working in restaurants and cafes to support himself. He was able to combine his passion with his profession as a vocational trainer when he set up the Sydney Coffee Academy during his decade-long stint at TAFE. He also took on a few roles in the private sector and was contracted to teach small business planning to prison inmates and later, at-risk youth in Hawkesbury. He told The Point Magazine that one day it dawned on him that while there were plenty of opportunities for vocational training, far fewer existed for something just as vital – work experience.

“My students kept saying to me, ‘I asked for a job down the road and they said I need experience.’ Almost ten times out of ten a café owner will say to someone who asks for a job, ‘Can you make me a coffee?’ They’ll get the job instantly if they can.”

“I’d had a really rough few years that I was getting over… I’d had a really abrupt move back to Sydney, suffered a whole lot of health problems and my dad, who I was caring for, passed away. I was sort of at that lost point. It’s done wonders for me, being at the Darcy Street Project.”

– Anita Luck

Cafferatta felt that existing training programs “rushed students out the door” before they had time to build up enough confidence, which he believes only comes after making 500 cups of coffee. He also found himself doing so much training that he started to lose touch with an industry he loved. Cafferatta resolved to set up a social enterprise that would provide an open-door policy to its trainees: they would be welcome to return to the Darcy Street Project to hone their coffee-making skills as often as they wished after completing an initial two-day course.

Now in its third year of business, the Darcy Street Project recently started a program that involves Kenyan, Sudanese and Ethiopian refugees roasting the imported coffee and selling it in Sydney, with the proceeds being sent back to their families or used to fund youth programs in Sydney. John said he is keen to extend the project to include other refugee communities in Sydney, such as the Iraqi and Afghan community.

Many of the trainees at the Darcy Street Project are refugees or newly arrived migrants, with referrals coming in from migrant centres, community colleges and local councils.

Anita Luck, 45, heard about the Darcy Street Project through Evolve, a community-housing provider in Werrington. She spent two weeks last year learning barista skills and after returning to the Darcy Street Project once a week for several months, now works there part-time.

“I was sort of doing nothing before I started,” she said.

“I’d had a really rough few years that I was getting over. Even on the day the course started I was in a mass panic about whether I could turn up. I’d had a really abrupt move back to Sydney, suffered a whole lot of health problems and my dad, who I was caring for, passed away. I was sort of at that lost point. It’s done wonders for me, being at the Darcy Street Project.”

Selim Unutmaz, 22, got involved with the social enterprise last year when he was still at university. He now works full-time as a journalist but continues to open the cafe on weekends. He has helped Cafferatta train students, many of whom he said had no exposure to coffee and like him, were very short on confidence in the beginning.

“A lot of people who came in for training were new to the world of work in Australia. Beyond learning barista skills, they also learnt about Sydney’s café culture. I have been overseas and saw the work environment of other countries. For example, in Turkey, where my family is from, people are very relaxed when it comes to work. Australia’s work culture is much more hands-on,” he said.

Trainees are also provided with help in updating their CVs, along with preparing for interviews and developing life skills such as being on time and taking initiative. The social enterprise also introduces trainees to local businesses, including the Coffee Emporium and Soul Origin.

 

However, John isn’t content to simply continue doing what he’s already doing. He is currently in talks with registered training organisations and local councils about setting up smaller versions of the café in the likes of Blacktown and Fairfield, as well as offering training in the back-of-house trade of roasting.

His next move is importing a solar-powered coffee cart from Sweden. He wants to link it up with Parramatta’s soup kitchen, which gives out 36,000 lunches to homeless people every year.

With a sparkle in his eye, he pulled out his phone to calculate how many students could receive training if he were able to convince enough companies to provide corporate sponsorships.

“It would be a win-win,” he said, beaming.

The Darcy Street Project is located at City Centre Carpark Shop 4, 4/71 George Street, Parramatta. For more information, visit the Darcy Street Project’s website 

Freelance journalist and writer

%d bloggers like this: